Client Platform Candidate Actions

Before

When a Byteboard invite was sent out, you would see just this one message: “A report is not available at this time”

The client platform was currently optimized for report viewing and there was very minimal functionality available for clients to manage the interviews sent out to candidates.

Most actions that can be taken on a candidate’s interview were only available through communication with our GTM team.

After

Now you see a whole page of tooling dedicated to managing a candidates interviewing process with Byteboard.

Clients can edit the interview deadline, type, accommodations, send reminders and ask for tech support.

They can also see a timeline of events associated with this candidate’s interview.

This helped make the platform more self-serve and have clients rely less on manual labor from the GTM team.

Features

new timeline component that showcases various event actions taken on the candidate
seven conditional views based on the candidate’s invitation state before the skill report is ready
5+ new user action components

Different Possible Scenarios

Interview not started, invite sent
Interview active
Support active
Recommendation generation
Incomplete
Expired
Cancelled

User Priorities

This project aimed to address these critical client journeys in the platform:

As a recruiter or hiring manager, I feel a sense of confidence and certainty about the status of my candidates Byteboard interview, from the time they are invited to when the onsite decision is made.
As a recruiter or hiring manager, I fully understand a candidate’s process with Byteboard, and I have all the information I need to keep engaging with the candidate as they move through the hiring pipeline.
As a recruiter or hiring manager, I know what actions are available to me to manage a candidate’s Byteboard interview and feel empowered to take those actions as needed